Telecom Expense Management

L2MC have partnered with Mala for TCM services.

  • Subscription service paid monthly, rather than a lump sum upfront
  • 4 month break clause, allows clients to leave if insufficient savings are identified
  • The unique dashboard on telephone calls, allows individuals within organisations to itemise personal calls. This has been proven to knock around 20% off call charges, even before other areas are taken into account

Every year over 75% of telecoms bills contain errors that can go unmissed if not checked.

By auditing your existing contract we can recoup costs for up to the last 6 years.

20% of mobile phones are thought to be in the hands of ex employees.

What we do

Telecoms costs are one of the most fluid aspects of any organisation. Even as you read this, calls will be made and systems will incur costs that can’t be accounted for in your budget.

Telecoms Cost Management (TCM) is used to retain or regain control of your total telecoms budget especially those elements that may otherwise go un-noticed.

Working with Mala, TCM places the day to day management of your organisation's telecoms spending in the hands of an impartial and independent expert; matching items billed against what’s actually in use and working for you with your best interests at heart.

Client Quotes

"Taking Mala's advice to change to monthly billing has made it much easier to track telecoms expenditure and therefore made budgeting more straight-forward."

- Mick McNulty, SIS

"As a large, diverse and complicated company we needed to check our supplier was providing the services requested. In short, Mala exceeded our expectations in all areas."

- Greg Ruddick, Atkins

"Working with Mala has always been a painless process provided by very friendly, professional people. It is my experience that Mala not only promise to deliver but they deliver the promise, time and time again."

- Jo Wiggins, Luton Borough Council

Why choose our TCM service?

  • Creation of an accurate inventory of all services
  • Removal of services that are no longer in use
  • Ceasing of payments for services that have been terminated
  • Identification of duplicate invoices
  • Confirmation that orders have been correctly implemented and billed
  • Reducing paperwork and automating telecoms administration